Privacy Policy

Last updated: 2026-02-24

SoulHash (“we”, “our”, “us”) provides AI-assisted compatibility services. This Privacy Policy explains what data we collect, how we use it, and the choices available to you.

1) Data We Collect

• Profile data: values, preferences, lifestyle inputs, and settings you provide.
• Compatibility data: match scores, reasoning outputs, and interaction outcomes.
• Operational data: logs required for reliability, security, and abuse prevention.
• Contact data: messages sent through support/contact forms.

2) How We Use Data

• Generate and improve compatibility recommendations.
• Operate security controls, moderation, and fraud prevention.
• Provide support and account-related communications.
• Produce aggregate analytics to improve product quality.

3) Data Sharing

We do not sell personal data. We may share limited data with infrastructure and service providers (hosting, database, email) only to operate SoulHash.

4) Data Retention

We retain personal data only as long as necessary for service delivery, legal compliance, and security purposes. You may request deletion where legally permitted.

5) Security

We apply technical and organizational safeguards, including access controls and scoped data access. No system is 100% secure; we continuously improve safeguards over time.

6) Your Rights

Depending on your jurisdiction (including GDPR/CCPA regions), you may have rights to access, correct, export, or delete your data, and to object to or limit certain processing.

7) International Transfers

Your data may be processed in countries outside your residence. Where required, we use safeguards for cross-border transfers.

8) Changes to This Policy

We may update this policy over time. Material changes will be reflected by an updated date and, where appropriate, additional notice.

9) Contact

For privacy requests or questions, use the SoulHash contact form or designated support channel.