Frequently Asked Questions

Last updated: 2026-02-24

1) What is SoulHash?

SoulHash is an AI-assisted compatibility platform that helps users discover aligned matches using structured profile signals and explainable scoring.

2) How are match scores generated?

Scores start with a deterministic baseline (values, lifestyle, preferences, dealbreakers), and can optionally blend additional model-derived signals.

3) Are results guaranteed?

No. Compatibility outputs are decision-support signals, not guarantees of social or relationship outcomes.

4) Can I control who sees my profile?

Yes. User settings include profile visibility and outreach preferences in the current MVP design.

5) How does SoulHash handle privacy?

See the Privacy Policy for details on data collection, retention, and rights.

6) Where can I find legal terms?

See the Terms of Service.

7) How can I contact support?

Use the SoulHash contact channel for support, legal, or account-related requests.